Dear Peter, just a quick note on behalf of Julian and myself to say a ‘big’ thankyou for making our dream engagement ring a reality. We’ve received many compliments on it and we couldn’t be happier. We would also like to thank you for your professional service and the low-pressure consultative approach you use – we were comfortable from the moment we met you. You have made our engagement that little bit more special. No doubt we will be in touch.